Based in Napa, La Tavola Fine Linen is a boutique linen rental provider that sources high-quality and high-fashion fabrics from around the world. Since their establishment in 2008, they’ve opened 11 showrooms from California to Maine, and have become one of our favorite vendors to work with. Earlier this year, our lead planner, Nira, got to visit sales associate, Beth White, at their Beverly Hills showroom. She answered some questions for us that will help future brides secure linens for their wedding. Fit the description? Look no further!
Linens? Why do I need these? My venue already includes linens in our wedding package…
I get this question all the time! Linens can take an ordinary table and turn it into something extraordinary. They add color, texture, and richness to your décor. Something as simple as a table linen can really bring your event to life.
But there are so many! I’m not sure what type of linens I want or need. Do you consult in design?
Yes! It is helpful to know the color palette, venue, and the overall vibe you’re is looking for. From there, it is easy to help narrow down choices to find the perfect linen. We offer a wide array of different options to complement any style.
Do you carry multiple sizes and lengths for tables and chairs?
Yes, we do! Almost all of our linens come in 134-inch rounds and 8-foot drapes. We also carry 108-inch and 120-inch rounds for cocktail and smaller tables. In addition, we have a variety of napkins in all different colors and patterns, table runners, bean bags, and seat cushions.
I’ve searched the website, but I haven’t found exactly what I’m looking for. Do you create custom linens?
We do not create custom linens, but we encourage you to come into our showroom to see the collections in person. It can be hard to tell what the whole linen looks like from an image online, especially when it comes to a print. In person, you can see and feel the different textures and patterns. This definitely helps with making a decision!
What’s the best way to communicate with you, as I’m deciding on my order?
You can visit our website and place an online order, or e-mail your order directly to email@example.com. You can also call one of our ten showrooms, and one of our showroom associates or sales representatives would be happy to help place your order and answer any of your questions.
What are the benefits of visiting one of your showrooms as opposed to doing the research online?
Seeing our linens in person makes such impact on your thought process and design of the event. Not only do you get to visit our amazing showroom and get the guidance from one of our staff, but you also get to see and touch the fabric. Playing around with the different options and colors helps to pinpoint what you envision your event looking like.
Describe the kind of relationship you develop with a client during the planning process. What about your relationship with the wedding planner?
We take pride in building relationships with our clients and our planners. We love being part of the design process, even all the back-and-forth with revising orders can be fun when developing an event vision. We consider customer service a big part of our business, and believe that it’s not only our amazing product, but it’s also our staff that keeps our clients returning for more events.
What if I want to make sure it looks good with my flowers before committing. Can I get a sample?
Of course you can get a sample! We encourage it. Samples help you get a feel of the entire design before choosing an option. We understand that some clients are very visual and having samples helps to ease the planning process.
What happens if I order napkins from my venue in order to keep costs down. Does this create any conflict of interest?
Not at all! We do offer an array of napkins ranging in price, and it tends to be easier for the planner or catering staff to have all of the linens and napkins come from the same vendor. When it’s time for clean-up, you can put ALL of your items in linen bags, and you don’t have to sort the product.
What if I change my mind about my order? Are there cancellation fees?
You can adjust your order until a day before the linens leave our warehouse for delivery. It’s only once the linens have left the warehouse that you cannot cancel your order, and you will be held responsible for the full amount.
What are my delivery and pick-up options? Do you have staffing that will set up and/or tear down?
Our La Tavola truck delivers and picks up linens during the week, and we can also ship our items via FedEx. We do not have staff that sets up the linens, but this is why our delivery and pick up fee is very reasonable.
Is it acceptable to return linens with large food or drink stains?
Yes! We expect that to happen–you are having a party! The only time you are charged a damaged fee is if you spill candle wax and we aren’t able to get the stain out, or if there are any rips or holes when the linens are returned.
What additional costs are often unforeseen?
The only additional cost would be if you do not return all of your linens back to the warehouse, or if you have any damaged linens that we cannot repair on our end.
Lastly, why choose La Tavola? What makes you different from other linen rental companies?
Our linens are made from the best fabrics in the world. They are designed and developed to mirror the finest in design and fashion, melding quality with style. We have something for everyone, whether it be a single color, a fun pattern or sequin, lace or leather textural elements. On top of that, we work hard to make the rental process as easy as possible. We love working with our clients to help them take their visions and turn them into dreamy realities!
Photos | Christy Kendall Photography