lifestyle
engagement
wedding
travel
personal
all posts

Journal

Home
About
Services
Portfolio
Journal
Contact

Navigate

LISTEN TO THE PODCAST

our portfolio

our services

Wedding planner, cool aunt of little Texans, lover of all things love, and obsessed with espresso.

MEET DEBBY BOH

Last June I wrote the below blog about online reviews. It was looking at it only from the negative side of reviews when they’re not so stellar. On the flipside of things? Good reviews keep me in business and they’re a huge part of the reason that people hire me. I want to remind you currently engaged couples: as much as you read reviews before you hire your team, please, please, please take the time to write reviews after your wedding. I know you think you will now, but the day after your wedding you’re on to other projects.
 

Online Reviews in the Wedding Industry 
(originally published in June 2010)

Don’t get me wrong, I love to google a company to see what comes up, but when reading certain sites,  I always remember to take everything with a grain of salt and know that angry people tend to be the ones to write reviews.

Why am I talking about this? Recently one of my clients emailed me back after I referred a certain vendor. In years of working with this vendor I have never had a problem and neither have my brides, yet my client asked me what was up with the nasty reviews online? Sure enough, I googled this vendor and was shocked by what I read. Had I not worked with this company, I would steer wide and clear if I were a potential client.

I immediately got on the phone with said vendor and asked for their side of the story. In a nutshell: bride booked services, signed a contract, then 2 weeks before the wedding decided to cancel. Then bride got angry that she was being held to the contract that she signed. So bride and fiance got on the warpath and wrote some nasty and untrue things online. That vendor has lost who knows how much money due to this act.

What many brides don’t know is that these “free listing” sites contact us vendors telling us: “you have bad reviews, if you advertise with us, we can ‘help‘ you”. In between the lines this means: if you pay us $400 per month, we’ll make you look better. Kinda smells like blackmail to me… 

Other sites (ones that rhyme with “help”) only shows reviews from people who are active “helpers”.   Meaning, a happy client can open an account, write a few reviews about their vendors, then never log in again. Those good review disappear after a while. The nasty reviews? Those tend to be from perpetually angsty “helpers” who like to “keep it real” and constantly review things. This site won’t take anything nasty down, nor will they let a business owner thoroughly refute something, but they still want $400+ per month from us small business owners.

Brides and Grooms, I beseech you: read these sites with a grain of salt, a spoonful of sugar, a glass of wine, whatever. Just because it’s on the Internets doesn’t make it true.

Share:

Online Reviews in the wedding industry

Created by potrace 1.15, written by Peter Selinger 2001-2017

«

Created by potrace 1.15, written by Peter Selinger 2001-2017

We have a tendency to put all of our focus into diet and exercise, hair and makeup–looking our absolute best for the expensive photography package that will give us memories of our special day that will last a lifetime. What about our smiles? What about making sure we look and feel our best from top […]

You May Also Enjoy:

This week, we’ve partnered with Basic Invite to bring you a bridal shower theme that your girlfriends will absolutely love. At Basic Invite, you can create truly custom invitations for weddings and celebratory events alike. We’ve taken a cue from their Lingerie Bridal Shower Invitations and come up with a few ideas that’ll make your […]

Hello to all! We hope you’ve been enjoying your summer. It’s certainly been a busy one for us! Today, we thought we’d share a little something for the fellas. After all, it’s your wedding day, too! When a bride preps for her wedding, there are many timelines floating around the internet for her to refer […]

Happy Summer, everyone! We hope you’ve been enjoying the warmer weather, wherever you are. In keeping with our “getaway” theme this month, we’re sharing a sneak peek of our wedding inspiration photoshoot immersed in the deserts of Dubai, planned and styled by our former owner, Nira Fisher. What a unique experience it was, to connect […]

Our Top 10 Business Resources

3.

50 Creative Poses for Couples in Love

2.

Engagement Session Checklist

1.

Resources to guide you as you plan for your engagement session, wedding, or photography business.

remember to take these

FREE RESOURCES

Insert the embed code for your one-of-a-kind Interact quiz here!

What is your Bridal Style?

Quiz

Close